The Healthy Opportunities Pilot Program (HOP) is a unique program being offered in 18 counties across Western North Carolina and in 15 counties in Eastern North Carolina. HOP delivers whole-person care through coordinated physical health, behavioral health, intellectual/developmental disability, and pharmacy products and care models. It addresses the full set of factors that impact health (both medical and non-medical) and performs localized care management at the site of care, in the home or community. The HOP program is open to most Medicaid-managed care enrollees who meet additional criteria.
For more information about the HOP program, please visit the Impact Health website.
The Williams YMCA of Avery County’s Outreach Team works with Impact Health to identify and connect Medicaid patients with services that address the social determinants of health, leading to improved health and wellness for our communities. For services that we do not have the capacity to meet, we work with other Human Service and Community Organizations around the area to meet the needs of these patients. Currently, we provide services in the Housing, Food, and Transportation domains. We look forward to offering services in the Interpersonal Safety domain in 2023! To learn about how the YMCA can help you, please contact Sheila Bauer, Community Outreach Director.
If you believe you are eligible for the Healthy Opportunities Pilot Program, please call the number on the back of your Medicaid card to speak with your Care Manager.
Housing Services |
Food Services |
Transportation Services |
Interpersonal Safety |
Housing Navigation, Support, and Sustaining Services |
Linkages to community-based food resources (e.g., SNAP/WIC application support) |
Linkages to existing transportation resources |
Case management/advocacy for victims of violence |
Housing quality and safety inspections and improvements |
Nutrition and cooking education |
Payment for transportation to support access to pilot services (e.g., bus passes, taxi vouchers, ride-sharing credits |
Evidence-based parenting support programs |
One-time payment for security deposit and first month’s rent |
Fruit and vegetable prescriptions and healthy food boxes/meals |
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Evidence-based home visiting services |
Short-term post-hospitalization housing |
Medically tailored meal delivery |
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